Commentaires

9,0
Note des commentaires

Répartition des notes

Propreté
9,4
Confort
9,4
Emplacement de l'établissement
7,7
Équipements
9,2
Personnel
9,3
Rapport qualité/prix
8,8

Commentaires

    Jean-Marc
    fr

    Note des commentaires

    5,4
    18 mai 2018
    La localisation : obliger de prendre un taxi pour s’y rendre depuis le métro le plus proche
    La tranquillité et l ambiance olfactive
    Dieudonné
    fr

    Note des commentaires

    9,6
    5 mai 2018

    Tout simplement très bien

    Travaux sur la route principale de l'hôtel qui prendront fin en Juin 2018
    Hotel au design special et reposant ! Personnel exceptionnel niveau accueil et disponibilité ! La petite touche de la machine Espresso café speciale en chambre c est cool et me fera revenir
    Fabrice
    be

    Note des commentaires

    9,6
    12 avril 2018
    La gentillesse du personnel, son efficacité. La qualité de l’hénettement. Les commodités de la salle de bain. Le rapport sualité/prix.
    IsabelleJegouzo
    fr

    Note des commentaires

    9,2
    7 avril 2018

    Un très bel hôtel décoré avec goût à prix raisonnable

    La climatisation ne fonctionnait pas bien. Il faisait un peu chaud dans les chambres.
    L'hôtel est magnifique. La décoration est très contemporaine, avec du bois très joli. Les chambres sont grandes, spacieuses et très confortables. Les salles de bains sont splendides. Le personnel est sympathique.
    Alex Gale
    cn

    Note des commentaires

    10
    21 mai 2018

    Best place in Hangzhou

    The only issue I had with the property was the brunch. The cafe in the basement provided a bacon panini which while acceptable, just didn't live up to expectations after everything else at the hotel. Very minor issue though.
    This was one of the nicest hotels I have stayed at in China. The facilities were clean, the staff was friendly, and the overall atmosphere was very welcoming. Highly recommend staying here.
    Stephanie
    se

    Note des commentaires

    9,6
    15 mai 2018
    Aucun commentaire ajouté à cette note.
    YYAMM
    hk

    Note des commentaires

    7,5
    12 mai 2018

    Don't expect VIEW. it's a short building. It's double glass window but facing the road actually.

    Everything else is OK Except, Can we PLEASE NOT have Transparent Shower and Toilet room and the Bed room can see through, I don't understand what and why so many hotels even for TWIN bed room the Toilet and Bath room is See Through Glass Door and No Bath Room door... SO inconvenient when u travel with friends even with family I really don't see what is the point of it. At least a MATTED SANDY SHADED Glass not completely see through ...this part is very annoying. Absolutely don't expect view. it's a short building both side of the room facing has not much view at all so we close the curtain most of the time, cos it's facing the road...
    THE BED is Super Comfy.
    alina
    au

    Note des commentaires

    10
    12 mai 2018
    Aucun commentaire ajouté à cette note.
    cn

    Note des commentaires

    9,2
    7 mai 2018
    Aucun commentaire ajouté à cette note.
    LuckyPirate
    se

    Note des commentaires

    8,8
    5 mai 2018
    Aucun commentaire ajouté à cette note.
    A Young Veazey
    us

    Note des commentaires

    9,6
    1 mai 2018

    Very much enjoyed my first time back in Hangzhou in 10 years thanks to the hotel!

    The lighting in the shower area is a little dark but understandable due to the modern style of the room. Elevators did seem a bit older than the rest of the hotel.
    The rooms and lobby were extremely clean and aesthetically pleasing. The staff was very kind and their English skills were above expectations. Also plenty of English TV channels and movies to watch. Breakfast was very good. Will definitely stay here again!
    Dominique
    fr

    Note des commentaires

    9,6
    30 avril 2018

    A really nice and comtemporary hotel with nice services and staff

    Breakfast could improve.
    Really nice hotel with staff taking care of everything and happy to help - a bit far from the city center (and also from the crowd) but you can use bikes from the hotel and reach every points of interest from there. You have bicycle lanes everywhere.
    Javid
    az

    Note des commentaires

    9,6
    28 avril 2018
    Aucun commentaire ajouté à cette note.
    Irwan
    au

    Note des commentaires

    9,2
    26 avril 2018

    A unique boutique hotel, very comfortable stay. Definitely worth trying if you haven't.

    The less frequented G level area of the hotel (library, mini gym, cafe) feels neglected/abandoned or less welcoming compared to the rest of the hotel during our stay. Room AC needs high fan speed to cool the room. Some staff a bit aloof (probably not intentional). Hopefully these minor inconsistencies will be given some management attention.
    Exceptional staff in hotel and dining - helpful, diligent, warm/friendly, professional. Very comfortable beds. Great modern natural minimalist interior, furnishings, and ambience. Good dining options nearby. Good proximity to West Lake and not too far from central district areas. Free bikes for use.
    Mari
    fi

    Note des commentaires

    7,1
    20 avril 2018
    Location was far from everything, and it was difficult to get taxi in the morning. Also took long time to reach there from West Lake area in the evening.
    Bed was really comfortable! Also staff was nice, they prepared us breakfast bags on the go, since we needed to leave earlier than breakfast started.
    Mah
    my

    Note des commentaires

    7,1
    20 avril 2018

    Nice moden hotel; good for business but inconvenient location for tourists

    location is far from West Lake the main tourist spot. Takes about an hour by bus to get there. The western breakfast provided was measly and the service very poor as they have only one staff to do everything - from preparation to serving to cleaning up.
    Manddy Tan
    cn

    Note des commentaires

    9,6
    18 avril 2018
    The people and the room never fail to make my stay comfortable.
    Grace
    sg

    Note des commentaires

    9,6
    14 avril 2018

    What a wonderful discovery :) Excellent hotel with friendly and helpful staff.

    Location is in the Xixi Road (near the wetlands) and it takes about 30 minutes bus ride to the centre of the town. The nearest subway Fengtang Station is 20 minutes walk (1.7 km). Getting into the West Lake area is not a problem but the road traffic is horrendous throughout Hangzhou. Traffic jams everywhere.
    The staff is so friendly and helpful even though I am not conversant in Chinese. I felt pampered and well looked after. The room is so comfortable and had a beautiful view of the mountains when I woke up each morning. There are so many good restaurants and eateries nearby and I enjoyed my meals during my one week stay.
    Isaac
    mt

    Note des commentaires

    9,2
    7 avril 2018
    The room was beautiful, modern and comfortable. Staff were very welcoming and polite.
    ph

    Note des commentaires

    8,3
    2 avril 2018
    Bathroom is not well-lighted. Too dark.
    Comfy bed. Friendly staff.
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